Don't call Virgin Media O2 until you have seen the latest advice.

From reproductive rights to climate change to Big Tech, The Independent is on the ground when the story is developing. Whether it's investigating the financials of Elon Musk's pro-Trump PAC or ...

A man was called by fraudsters offering a deal on a new contract – but ended up being told he had to pay for a £1,072 phone The call was unexpected but it brought good news: Bruce Stanwyck* was told ...

UK mobile network O2 has just released some important advice to UK smartphone users and it's not something to be ignored. The company, which keeps millions of iPhone and Android users connected to ...

One woman war told her she was due a free upgrade to a 5G SIM card.

It took the money for a call to Tunisia even though I never dial internationally When I received my monthly bill from O2, I was shocked to see a payment of £914 had been taken. I phoned customer ...

Telephone-based scams are seemingly becoming more commonplace, with countless reports coming in of unsolicited callers claiming to be from mobile networks - offering free upgrades and tempting ...

O2 is deploying artificial intelligence to combat the rising tide of scam and nuisance calls, flagging over 50 million suspicious calls every month. Since launching its free Call Defence service in ...

Telecommunications firm O2 has created a “human-like AI granny” to answer scam calls with the aim of keeping fraudsters on the phone and away from O2 customers. The new member of the O2 fraud ...

Call Defence, as it’s called, uses adaptive AI to analyse call number behaviour in real-time and determine whether a call could be a scam or spam, and customers are then informed. “O2 is the first and ...

Virgin Media O2 is warning customers to “be vigilant” of a harmful energy bill grant scam rising in the UK. Article continues below ADVERTISEMENT We use your sign-up to provide content in ways you've ...